Terms & Conditions, and Refund Policy for Event Ticket Sales
Terms & Conditions, and Refund Policy for event ticket sales, products, and subscriptions
Terms and Conditions
Effective Date: 23.09.2025
Welcome to Booze Tea Club Ltd!
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Booze Tea Club Ltd (the “Site”), as well as the products and services offered through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site or our services.
1. Website Owner and Offering
This website is owned and operated by Booze Tea Club Ltd, a company registered in England and Wales under company number 16510814 with its registered office at Booze Tea Club Ltd, Lane End House, Lane End, Milborne Saint Andrew, Blandford Forum, Dorset, DT11 0JA.
Our Site offers visitors the ability to browse and purchase our unique range of alcohol-infused tea products either on a one-off basis or via a subscription, and events created by BoozeTea Club Ltd. These Terms are a legally binding agreement between Booze Tea Club Ltd (“we,” “us,” or “our”) and you, the website visitor or customer (“you”).
2. Who Can Use Our Website
To use our website and services, you must be at least 18 years of age or the legal drinking age in your jurisdiction, whichever is higher. By using this Site, you confirm that:
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You are of legal age to purchase alcohol in the UK (18+).
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You have the legal right and authority to enter into this agreement.
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You are not prohibited from using this site by any applicable law or regulation.
Accounts may only be created by individuals who can form legally binding contracts under applicable law.
3. Key Commercial Terms
Orders & Payments
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By placing an order, you agree to pay the listed price, including applicable taxes and shipping fees.
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All prices are in GBP (£) and may change without notice.
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Orders are only confirmed once full payment has been received.
Subscription Services
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We offer recurring subscription services for our products.
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By subscribing, you authorise us to charge your selected payment method on a recurring basis (monthly, quarterly, etc.).
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You can cancel your subscription anytime via your account settings, effective at the end of your current billing cycle.
Ticket Sales
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We offer tickets for events organised by Booze Tea Club Ltd on our site.
4. Returns and Refunds Policy
We want you to be completely satisfied with your purchase.
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You have 14 days from the date of delivery to return unopened, undamaged products.
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In the case of ticket sales, should the event be cancelled by ourselves you will be offered a full refund, or change of date.
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Products must be returned in their original packaging with proof of purchase.
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Perishable or opened items are not eligible for return unless defective.
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Refunds will be processed to the original payment method within 7–10 business days upon receipt of returned goods.
To initiate a return, please contact us at tipsyt@boozetea.club.
5. Right to Change Offering
We reserve the right to modify or discontinue any aspect of our offerings at any time without prior notice, including pricing, products, features, or services. We may also suspend or terminate your access to the website or services at our sole discretion.
6. Warranties & Responsibilities
We take care to ensure that our products are safe, legal, and as described. However, we do not guarantee:
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That the products will meet your personal expectations or tastes.
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That there will be no delays, although we aim to dispatch within the stated timelines.
Where required by UK law, statutory consumer rights will not be affected.
7. Ownership of Intellectual Property
All content on this Site — including but not limited to the logo, branding, product names, text, graphics, images, and software — is the exclusive property of Booze Tea Club Ltd.
You may not:
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Copy, reproduce, distribute, republish, download, display, post or transmit any part of the Site or its content without express written permission.
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Use our intellectual property for commercial or non-personal use without prior consent.
8. User Content and Community
If you upload content (e.g. reviews, comments, photos) to the Site:
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You affirm that you own or have the necessary rights to such content.
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You grant Booze Tea Club Ltd a worldwide, royalty-free, non-exclusive license to use, distribute, and display such content.
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Your public content may be visible to other users.
If you join our community features, your profile and activity may be publicly displayed. You may opt out at any time, which will remove your public profile.
9. Account Suspension or Termination
We reserve the right to suspend or terminate your access to the Site and services if we reasonably believe:
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You have breached these Terms or any applicable law.
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You are misusing the Site or engaging in behaviour that could harm us or others.
You may request account cancellation at any time by emailing support@boozeteaclub.co.uk.
10. Indemnification
You agree to indemnify and hold harmless Booze Tea Club Ltd, its directors, employees, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from:
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Your use of the Site.
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Your violation of these Terms.
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Any content you post or submit.
11. Limitation of Liability
To the fullest extent permitted under UK law, Booze Tea Club Ltd will not be liable for:
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Indirect, incidental, or consequential damages.
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Loss of profits, goodwill, data, or other intangible losses.
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Any delay or failure in performance due to circumstances beyond our reasonable control.
Our total liability to you in connection with the use of the Site and products shall not exceed the amount you paid for the products in question.
12. Right to Modify Terms
We may revise these Terms at any time. Material changes will be notified via email or on the Site.
Continued use of the Site after such changes constitutes your acceptance of the new Terms. If you do not agree, you must discontinue using the Site.
13. Promotional Emails and Marketing
By using our Site and providing your contact information, you consent to receive occasional promotional emails and materials.
You may opt out at any time by clicking the “unsubscribe” link in any email or by contacting us at support@boozeteaclub.co.uk.
14. Governing Law and Jurisdiction
These Terms and any disputes arising under them shall be governed by the laws of England and Wales, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.
15. Customer Support
If you have questions, complaints, or need assistance, please contact us at:
Booze Tea Club Ltd
Email: tipsy@boozetea.club
Phone: 01305 230074
Business Hours: Monday–Friday, 9 AM–5 PM (UK Time)
16. User Community Provisions (if applicable)
Users who join our community acknowledge that:
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Their profile and activity may be publicly visible.
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Community features include posting, liking, and commenting.
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They may opt out at any time, which will disable these features.
Thank you for visiting Booze Tea Club Ltd. We appreciate your support!